As the hospitality industry continues to battle the effects of COVID-19 on travel, one thing is certain—bringing live events, meetings, and conventions back is integral to its revival. As such, several hotel brands have created extensive guidelines to help planners navigate the new normal. Here’s a look at how four prominent brands are working to create procedures and protocols to ensure safe, clean, healthy meetings as we look to the future.
Hilton Event Ready With Clean Stay
The core of Hilton’s approach involves rigorous cleaning standards, flexibility, safety, and social responsibility. The company recently introduced the Hilton EventReady Playbook, designed with event planners in mind. It provides expert guidance and inspiration, as well as tangible solutions, such as a look at customized setups for physically distanced events and highlights of contactless and healthy F&B setups, for creating and activating engaging, safe, and socially responsible events.
HILTON BRANDS: Waldorf-Astoria, LXR, Conrad, Canopy, Signia by Hilton, Curio Collection, Doubletree, Tapestry Collection, Embassy Suites, Tempo, Motto, Hilton Garden Inn, Hampton, Tru, Homewood Suites, Home2Suites, Hilton Grand Vacations
Hyatt Global Care & Cleanliness Commitment
Hyatt is highlighting its distinct event spaces and a commitment to consistent care and cleanliness protocols in the portfolio, courtesy of collaborations with industry and medical experts to evolve operational guidance to keep attendees safe. Exclusive tools and apps help planners create safe events, while the Landmark Menu of wellbeing solutions is designed to help attendees feel, fuel, and function at their best.
HYATT BRANDS: Park Hyatt, Miraval, Grand Hyatt, Hyatt Regency, Hyatt, Hyatt Zilara, Hyatt Ziva, Hyatt Place, Hyatt House, UrCove by Hyatt, Hyatt Residence Club, Anda, Alila, Thompson Hotels, Hyatt Centric, Caption by Hyatt, Exhale Spa + Fitness, The Unbound Collection by Hyatt, Destination Hotels, Joie the Vivre
IHG Hotels Meet With Confidence
IHG’s commitment involves a dedication to cleanliness and flexible booking, including a new Book Now, Meet Later policy with zero cancellation or attrition fees at participating hotels. The brand’s new cleaning policies include high-tech cleaning protocols and partnerships with prestigious health experts, like the Cleveland Clinic. Deep and more frequent cleaning of meeting and event spaces, access to ample hand sanitizer stations, socially distanced seating and meeting room layout, guidance on management of guest flow, and single-serve and pre-packaged meal options are among the highlights
.IHG BRANDS: Kimpton Hotels & Resorts, Regent, Hotel Indigo, Crowne Plaza, HuaLuxe, Holiday Inn, Holiday Inn Club Vacations, Intercontinental, Voco, Staybridge Suites, Candlewood Suites, Avid, Even Hotels, Holiday Inn Express
Marriott Connect With Confidence
Marriott’s new initiative for meetings and events involves several key strategies for healthy meeting success, including a commitment to enhanced cleaning protocols, high-tech yet low-contact experiences, hybrid meeting options, physical distancing, redesigned food and beverage, and flexible terms.
MARRIOTT BONVOY BRANDS: The Ritz-Carlton, St. Regis, Edition, The Luxury Collection, W Hotels, JW Marriott, Marriott, Sheraton, Marriott Vacation Club, Delta Hotels, Le Meridien, Westin, Autograph Collection Hotels, Design Hotels, Renaissance Hotels, Tribute Portfolio, Gaylord Hotels, Courtyard, Four Points, Springhill Suites, Protea Hotels, Fairfield, AC Hotels, Aloft, Moxy Hotels, Marriott Executive Apartments, Residence Inn, Townplace Suites, Element by Westin, Homes & Villas by Marriott International
